Find quick answers to the most common inquiries about our sourcing process, brand partnerships, order logistics, and regional service coverage.
Whether you’re a distributor, brand partner, or first-time buyer—we’re here to help you every step of the way.
“Yes. Vivant Beauty Trade partners with brands across Korea, Japan, Europe, and North America for regional import and distribution.”
“Absolutely. All products we handle are 100% original, sourced directly from the brand or official licensee, and comply with international safety standards.”
“We currently operate across Singapore, Malaysia, and Indonesia, with expansion plans for Thailand and Vietnam.”
“Yes. We provide end-to-end logistics support, including storage, inventory tracking, and nationwide delivery to retail clients.”
“Yes. We offer packaging adaptation, regulatory guidance, and tailored marketing support for each market we serve.”
“You can contact our team via the ‘Contact Us’ page to begin the qualification and onboarding process.”
“Yes. MOQ requirements vary by product type and brand tier—please contact our sales team for details.”
“At this time, we focus exclusively on branded products. However, strategic OEM partnerships are reviewed case by case.”
“We only accept returns for damaged or misdelivered products, reported within 7 days of receipt with photographic proof.”
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